CE’s Critical Role Adapting Institutions to Serve Todays Learner

Keynote Evaluation

  • The nature of the labour market is fundamentally changing, and traditional postsecondary models are not designed to meet those needs
  • Learn how Continuing Education divisions can play a central role in supporting higher education’s adaptation to the new normal

The major shift pushing colleges and universities to adapt are changing learner demographics
and expectations. Today’s student wants more flexibility and personalization than colleges and
universities have historically delivered.

Critically, they are looking for a first learning engagement that leads into a career. Then, they
require access to just-in-time learning opportunities over the course of their lifetime that allow
them to progress through a challenging and quickly-changing labour market.

This is the challenge, and opportunity, for modern CE divisions. These units have historically
delivered flexible, outcome-oriented learning opportunities to individuals with extremely high
expectations. What’s more, core to the DNA of these divisions is the belief that the learner
experience should be challenging but seamless, and impactful but convenient.

There is an opportunity for CE leaders to shift the role and position of their units in the future
college structure. Rather than operating on the periphery and serving the “non-traditional”
learner, these divisions should be central to the college and helping the entire institution adapt
to serve today’s new-traditional learner.


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